Home Services Local Lead Generation

A home services company wanted a more consistent lead volume across a seasonal demand cycle.

This is an illustrative sample case study created to demonstrate our approach and capabilities. Figures shown are realistic, demo values rather than verified historical results.

Local SEO + Google Ads
+27%Quote Request Conversion
Client
Capital Home Services
Location
Ottawa, Canada
Duration
5 Months
Services
Local SEO, Google Ads

Project Overview

A home services company wanted a more consistent lead volume across a seasonal demand cycle.

The Challenge

  • High cost per lead from paid advertising
  • Website was not optimized for quote requests or calls
  • Limited number of online reviews
  • Low visibility in local search for service-related queries
  • Inconsistent lead flow between busy and slow seasons

Goals

  • Improve the website's quote request and call conversion
  • Build a more consistent flow of qualified leads
  • Improve visibility in local search results
  • Reduce cost per lead from paid channels

Strategy

Landing page optimization for quote requests
Google Business Profile optimization and review generation
Seasonal campaign planning to manage demand fluctuations
Local SEO targeting service and area-specific keywords
Google Ads campaigns focused on high-intent local searches

Execution

  • Simplified the quote request form and added click-to-call options
  • Implemented a consistent review-request workflow after completed jobs
  • Planned campaign budget shifts around seasonal demand patterns
  • Built local landing pages targeting specific services and service areas
  • Restructured Google Ads campaigns around high-intent keywords and negative keyword lists

Results Dashboard

+27%
Quote Request Conversion
135 leads/mo
Leads Generated
-18%
Cost Per Lead
+93%
Local Search Visibility

Before vs. After

MetricBeforeAfter
Monthly Leads77 leads136 leads
Cost Per Lead$90$60
Quote Request Conversion Rate2%3.9%

Project Timeline

1
Month 1
Research & Audit

Audited the current setup, researched the competitive landscape, and identified the highest-impact opportunities.

2
Month 2
Continuous Optimization

Continued to refine targeting, creative, and budget allocation based on ongoing performance data.

3
Month 3
Strategy & Planning

Defined the strategy, priorities, and success metrics for the engagement.

4
Month 4
Implementation & Setup

Set up tracking, campaigns, and the technical foundation needed to execute the strategy.

5
Month 5
Performance Review

Reviewed results against the original goals and identified next steps.

Visual Snapshots

Capital Home Services — Campaign Dashboard (Illustrative)
Capital Home Services — Analytics Dashboard (Illustrative)
Capital Home Services — Search Performance (Illustrative)
Capital Home Services — Reporting Dashboard (Illustrative)

Tools & Platforms

HotjarGoogle AdsGoogle Business ProfileGoogle Analytics 4

Key Takeaways

  • The primary result, +27% quote request conversion, came from prioritizing: Landing page optimization for quote requests.
  • Improve the website's quote request and call conversion remained the guiding priority throughout the engagement.
  • Consistent reporting made it possible to see which parts of the strategy were driving results and adjust the rest.

Sample Client Feedback

Sample feedback

"Small changes to our quote form made it noticeably easier for people to actually reach out."

M
Michael B.
Founder

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